When conducting a one-on-one consider the behaviors you want the employee to:

1. START doing?
2. STOP doing?
3. CONTINUE to do or do more of?

While all three of these may not apply at every feedback opportunity; these provide a foundation so you can focus on the most critical behaviors that will help the employee be successful.

 And, remember, the benefits of giving feedback are:

• Reinforces the appropriate behaviors you want an employee to repeat
• Establishes clear and concise expectations of work performance
• Allows for discussion of inappropriate behaviors and sets the stage for determining what actions the employee needs to take to change those behaviors
• Encourages ongoing development on specific skills needed to meet the current and future organizational challenges

Watch for future postings at Notes of Excellence to learn more about Giving Feedback - An Essential Management Skill

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