Giving Feedback - An Essential Management Skill (Part Two)
Tips for Giving Feedback:
- Ensure it is timely and specific
- Reinforce efforts and acknowledge progress
- Seek a private location to eliminate embarrassment or interruptions
- Maintain respect and self-esteem with the individual
- Check for understanding
Tips for Receiving Feedback:
- Practice good listening techniques
- Focus on understanding, not formulating your responses
- Seek clarity if you don’t understand something
- Resist the temptation to interrupt or defend
- Say “thank you”


