Giving Feedback - An Essential Management Skill (Part Two)

Tips for Giving Feedback:

  • Ensure it is timely and specific
  • Reinforce efforts and acknowledge progress
  • Seek a private location to eliminate embarrassment or interruptions
  • Maintain respect and self-esteem with the individual
  • Check for understanding

Tips for Receiving Feedback:

  • Practice good listening techniques
  • Focus on understanding, not formulating your responses
  • Seek clarity if you don’t understand something
  • Resist the temptation to interrupt or defend
  • Say “thank you”

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